FAQS

1. Routine maintenance training: filters, activated carbon.
2.  After-sales service: remote guidance, on-site guidance, and detection by the Internet of Things system.
3. Quick Response
   Establish a rapid response mechanism to address any emergencies or problems that may arise.
   Ensure that our service team can reach your location promptly to provide on-site support.
4. Spare Parts Supply
   Maintain a sufficient inventory of spare parts to ensure quick supply when needed.
   Provide genuine spare parts to guarantee the quality and performance of the equipment.
5. Upgrades and Retrofits
   As technology advances, offer upgrade and retrofit options to improve the functionality and efficiency of your existing equipment.

1. The design of the adsorption tower is more reasonable. The internal components have more than 22 years of usage experience and are more reliable.
2. Process details: (All instrument gas pipelines are made of stainless steel pipelines.)
3. Valve selection.
4. Accessory selection.
5. PLC is from Siemens.
6. The molecular sieve is inspected by the company’s technical department upon arrival at the factory, ensuring better performance.

A: The main purpose of the oxygen generator is to separate oxygen from the air, and the nitrogen generator is to produce nitrogen. While both may use similar techniques (such as PSA or membrane separation), their purpose and end product are different. The oxygen generator is usually used in medical, industrial combustion, and other occasions that require oxygen rich environment, while the nitrogen generator is mainly used in occasions that require inert gas protection, such as fire fighting, oil mining, welding, and so on.

A: When choosing a nitrogen or oxygen generator, the following key factors should be considered:

1. The purity and yield of the required gas;
2.  The reliability and durability of the equipment;
3.  The ease of operation and maintenance;
4.  The energy efficiency ratio;
5.  The initial investment and long-term operating costs.

In addition, the supplier’s after-sales service and support should also be considered to ensure that the equipment can be fully technical support after being put into operation.

A: Our nitrogen machines are used in a wide range of applications, including inert gas filling in the food packaging industry, extraction and transportation in the oil and gas industry, a protective atmosphere against oxidation in the welding industry, and a nitrogen environment for the storage of biological products in the pharmaceutical industry. Oxygen generators are mainly used in medical care requiring oxygen-rich environments, improving combustion efficiency in industrial combustion processes, and oxidation processes in wastewater treatment in the field of environmental protection.

A: The specific maintenance needs of nitrogen and oxygen generators depend on the model and frequency of use, but it is generally recommended to check and replace the filter elements within the system regularly to ensure gas purity and system safety. For equipment using PSA technology, the adsorbent needs to be checked and maintained regularly to ensure its effectiveness. At the same time, daily monitoring of equipment operating parameters, such as pressure, temperature, and flow, is also necessary. We recommend that users follow the manufacturer’s operating manual for standardized operation and maintenance, and promptly contact our technical support team to resolve any technical problems.

A: First of all, the selection of the adsorbents is extremely crucial. Different adsorbents have different adsorption capacities for nitrogen and other gases. (CMS-260, CMS-2802, CMS-300, etc.) If the adsorbent has poor performance, it may lead to problems such as low nitrogen purity and insufficient gas production. Secondly, as the equipment is used for a longer time, the adsorbent may gradually become saturated, aged, or contaminated, thus affecting its adsorption performance. Therefore, the adsorbent needs to be replaced regularly. Under the premise that the inlet air quality at the front end of the nitrogen generator can be guaranteed, the service life of the molecular sieves is 6 ~ 10 years.